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Unplanned Service Interruptions

 Current Alert or Action Needed     Resolved Alert

Current Month

Unplanned Service Interruption: Exchange Online Archiving on Mon. 3/30
Initially published on Monday, March 30, 2015
Monday, March 30, 2015 at 02:27PM
Exchange Online Archiving is currently unavailable for some users in Outlook Web Access. System administrators are aware of this issue and are working with the vendor to resolve it.

If you have any questions, please contact the UNH IT Service Desk at 603-862-4242.

Resolved: Unplanned Service Interruption: UNH IT Website (it.unh.edu) on Fri. 3/27
Initially published on Friday, March 27, 2015
Resolved on Friday, March 27, 2015 at 08:15AM
 

There was a brief interruption to the UNH IT (it.unh.edu) website this morning. System administrators have resolved the issue.  

Resolved: Unplanned Service Interruption: Wireless in Some Residence Halls on Thurs. 3/26
Initially published on Friday, March 27, 2015
Resolved on Friday, March 27, 2015 at 08:13AM
 

There was a brief interruption of wireless service to some of the UNH Residence Halls on Thursday, March 26. The issue occurred from 6:40PM - 7:05PM.  

Resolved: Unplanned Service Interruption: Network Connectivity in Field House on Tues. 3/24
Initially published on Tuesday, March 24, 2015
Resolved on Tuesday, March 24, 2015 at 12:26PM
This issue was resolved at approximately 9:00 AM. 
Tuesday, March 24, 2015 at 08:24AM
Network connectivity is currently unavailable in the Field House. System administrators are aware of the issue and are working to resolve it.

If you have any questions, please contact the UNH IT Service Desk at 603-862-4242.  

Resolved: Unplanned Service Interruption: Some UNH Websites on Mon. 3/23
Initially published on Monday, March 23, 2015
Resolved on Monday, March 23, 2015 at 12:31PM
Access to UNH Websites has been restored.
Monday, March 23, 2015 at 12:03PM
Some UNH Websites are currently unavailable. System administrators are aware of the issue and are working to resolve it. If you have any questions, please contact the UNH IT Service Desk at 603-862-4242.
Resolved: Unplanned Service Interruption: UNH Manchester Website
Initially published on Thursday, March 19, 2015
Resolved on Thursday, March 19, 2015 at 06:01PM
Service to the site has been restored.
Thursday, March 19, 2015 at 05:13PM
The UNH Manchester Website is currently unavailable. System Administrators are aware of the issue and working to resolve it. If you have any questions please call the UNH IT Service Desk at 603-862-4242.
Resolved: Unplanned Service Interruption: Banner Finance/HR on Thurs. 3/19
Initially published on Thursday, March 19, 2015
Resolved on Thursday, March 19, 2015 at 08:12AM
There was a momentary outage to BPRD services (Banner Finance/HR) this morning. The issue has been resolved. If you are experiencing any functionality issues in BPRD related services, please restart the application. 

If you continue to experience issues, please contact the UNH IT Service Desk at 603-862-4242.

Resolved: Unplanned Service Interruption: Blackboard Error on Weds. 3/18
Initially published on Wednesday, March 18, 2015
Resolved on Friday, March 20, 2015 at 09:00AM
Blackboard's functionality, including Directed Communications, has been fully restored.
Updated on Thursday, March 19, 2015 at 08:19AM
Most of Blackboard's functionality has been restored and is working normally.
 
As there are some continuing issues with the Directed Communication system, it has been made unavailable to users. 
Wednesday, March 18, 2015 at 03:53PM
Some users are currently receiving error messages in Blackboard stating "maximum cursors exceeded" or "a database error may have occurred."

System administrators are aware of the issue and are working to resolve it. If you have any questions, please contact the UNH IT Service Desk at 603-862-4242 or online at https://itsupport.unh.edu/help

Resolved: Unplanned Service Interruption: Wired Network at USNH Systems Office on Weds. 3/4
Initially published on Wednesday, March 4, 2015
Resolved on Thursday, March 5, 2015 at 09:58AM
Wired network service has been restored to 5 Chenell Drive. 
Updated on Thursday, March 5, 2015 at 09:51AM
This issue has reoccurred this morning. System administrators are working to resolve the issue. 
Resolved on Wednesday, March 4, 2015 at 04:53PM
This issue has been resolved, although a root cause has yet to be determined.
Wednesday, March 4, 2015 at 04:45P
Wired network connectivity at 5 Chenell Drive in Concord - the new USNH Systems Office - is currently unavailable. System Administrators aware of the issue and working to resolve it.