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Unplanned Service Interruptions

 Current Alert or Action Needed     Resolved Alert

Current Month

Resolved: Unplanned Service Interruption: WebIntelligence on Thurs. 4/17
Initially published on Thursday, April 17, 2014
Resolved on Thursday, April 17, 2014 at 12:18PM
WebIntelligence is now available. 
Thursday, April 17, 2014 at 10:51AM
WebIntelligence is currently unavailable. System administrators are aware of the issue and are working to resolve it. 

If you have any questions, please contact the UNH IT Service Desk at 603-862-4242 or online at itsupport.unh.edu/help.

Resolved: Connect Virtual Private Network (VPN) Unavailable
Initially published on Monday, April 14, 2014
Resolved on Monday, April 14, 2014 at 12:15PM
The Connect VPN was temporarily unavailable. System Administrators addressed the issue and resolved it. Clients should logout and log back in if experiencing problems. If you continue to experience problems or have any questions please call the UNH IT Service Desk at 603-862-4242.
Unplanned Service Interruption: Tegrity Issues in Chrome Version 34 on Fri. 4/11
Initially published on Friday, April 11, 2014
Friday, April 11, 2014 at 10:10AM
 

When attempting to view a Tegrity recording with the latest Chrome browser update, users are receiving the following error message: “SelectSingleNode(//SESSION/HEAD/PLAYER/@src), Failed to obtain Node’s atrribute, Error: TypeError: undefined is not a function.”

Tegrity developers are working to restore playback functionality with the latest version of Chrome. In the meantime, please use Internet Explorer or Firefox for Tegrity playback.

If you have any questions, please contact the UNH IT Service Desk at 603-862-4242 or online at itsupport.unh.edu/help.
 

Unplanned Service Interruption: Access to Many Websites on Tues. 4/8
Initially published on Tuesday, April 8, 2014
Tuesday, April 8, 2014 at 11:34AM
Access to many websites is currently unavailable. System Administrators are aware of the issue and working to resolve it. If you have any questions please call the UNH IT Service Desk at 603-862-4242.