Current Alert or Action Needed
Resolved Alert
Current Month
Resolved: Unplanned Service Interruption: Password Creation on Mon. 5/20
Initially published on Monday, May 20, 2013
Resolved on Monday, May 20, 2013 at 01:51PM
Password creation has been restored to full functionality.
Monday, May 20, 2013 at 01:19PM
Some users may receive system error messages when attempting to create passwords on UNH sites such as Blackboard and the IT Accounts page. System administrators are aware of the issue and are working to resolve it. If you have any questions, please contact the UNH IT Service Desk at 603-862-4242.
Unplanned Service Interruption: Remedy Status Field on Mon. 5/20
Initially published on Monday, May 20, 2013
Monday, May 20, 2013 at 09:29AM
When creating a new Incident in Remedy (IT's incident tracking system), some users are finding that the Status field reads "SLM Real Time Status" and has unfamiliar drop down items. If you notice this behavior in your Remedy instance, please contact the UNH IT Service Desk at 603-862-4242.
Administrators will work on Remedy at 5:00PM today to resolve the issue system-wide.
Resolved: Unplanned Service Interruption: WebI on Fri. 5/17
Initially published on Friday, May 17, 2013
Resolved on Friday, May 17, 2013 at 09:49AM
The WebI servers have been rebooted and are functioning normally.
Friday, May 17, 2013 at 08:46AM
The WebIntelligence reporting servers are experiencing intermittent issues. As a result, system administrators will be rebooting the servers to resolve the issue. There will be a momentary interruption of service to the few users logged into WebI. If you are unable to reconnect to WebI, please contact the UNH IT Service Desk at 603-862-4242.
Resolved: Unplanned Service Interruption: Network Resources on Tues. 5/14
Initially published on Tuesday, May 14, 2013
Resolved on Tuesday, May 14, 2013 at 03:02PM
Network administrators have identified the source of the problem and have resolved the issue.
Updated on Tuesday, May 14, 2013 at 12:54PM
This morning's issue involving intermittent access to UNH networks and websites has recurred. System administrators are aware of the issue and are working to resolve it. If you have any questions, please contact the UNH IT Service Desk at 603-862-4242.
Resolved on Tuesday, May 14, 2013 at 08:32AM
System administrators have resolved the earlier issues. If you still have problems accessing a UNH website or network, please contact the UNH IT Service Desk at 603-862-4242.
Tuesday, May 14, 2013 at 08:18AM
Access to networked resources such UNH websites and some wired/wireless networks has been intermittent this morning. System administrators are aware of the issue and are working to resolve it. If you have any questions please call the UNH IT Service Desk at 603-862-4242.