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Scheduled Maintenance

 Current Alert or Action Needed     Resolved Alert

Current Month

Postponed: Scheduled Maintenance: Xfinity on Campus on Thurs. 3/26
Initially published on Thursday, March 26, 2015
Updated on Thursday, March 26, 2015 at 03:57PM
This maintenance has been postponed until a later date. When Xfinity sets a date for the maintenance, UNH IT will post an updated message on it.unh.edu. 
 
Thursday, March 26, 2015 at 09:14AM
Xfinity/Comcast has scheduled a maintenance for Xfinity on Campus, the online streaming system offered in the UNH Residence Halls. The following is their maintenance announcement: 

There is a short planned maintenance outage for the Xfinity On Campus Storefront Thursday, March 26, to correct an issue where users are redirected back to the login page after entering their credentials.

The planned maintenance window is from 11am EST – 12:30pm EST. The expectation is that during this time you’ll most likely get a timeout error when trying to access the www.xfinityoncampus.com or http://xfinityoncampus.com sites. This outage is only scoped for the www.xfinityoncampus.com and http://xfinityoncampus.com URL’s. Students will still be able to stream video via the video player (university.ccp.xcal.tv) or the apple/android apps.
 

Scheduled Maintenance: Famis and Famis Self Service on Sun. 3/29
Initially published on Wednesday, March 25, 2015
Wednesday, March 25, 2015 at 08:05AM
 

Maintenance has been scheduled for Famis and Famis Self Service on Sunday, March 29, from 8:00 AM - 1:00 PM. During the maintenance window, Famis and Famis Self Service will be unavailable.  

Reminder: Scheduled Maintenance: Network on Sat. 3/21
Initially published on Monday, March 9, 2015
 

Network equipment maintenance has been scheduled for Saturday, March 21, from 6:00 AM – 10:00 AM. 

 

This maintenance will have impact in multiple locations. Please see below:

 

UNH Durham -  Internet and Internet 2 traffic will route to secondary pathways. There is a potential for performance impact during the maintenance. 

 

UNHM-UNH Law-  Internet and Durham connectivity will be offline during the cutover.

 

IDM and Intercampus Connectivity to KSC/PSU – Unaffected.

USNH Wide Area Network sites:

 

                All Cooperative Ext sites including Mast Road - Internet and UNH connectivity offline.

                All GSC sites – Internet connectivity offline.  Intercampus traffic should still route.

                IOD VPN –  VPN tunnel will be down during the maintenance.

                Newcastle and Jackson Lab – Internet and UNH connectivity offline.

                Burley-Demeritt – Internet and UNH connectivity offline.

 

ConnectNH services - Offline for all video and Internet services.

 

Oyster River HS – Offline

Crotched Mountain – Offline

North Country Education services – Offline

 

CCSNH – Chancellor’s Office – Rochester Internet and intranet will be offline.

Completed: Scheduled Maintenance: All UNH IT-supplied Services on Sun. 3/15
Initially published on Friday, March 6, 2015
Completed on Sunday, March 15, 2015 at 07:05AM
This system maintenance is now complete and UNH IT systems are back online. If you experience any problems with an IT service, please fill out a web form at http://itsupport.unh.edu/help. These forms will be reviewed and addressed on Monday, March 16 starting at 7:30 AM.
 
Friday, March 6, 2015 at 03:46PM

On March 15, UNH IT will perform a hardware upgrade from 4:00 AM until 12:00 PM. This maintenance will impact all UNH IT-supplied services. During this time, access to all UNH IT-supplied services will be unavailable to UNH, GSC, KSC, UNH-M, UNH Law, PSU, and USNH. General Internet service to all campuses should not be impacted.

If you have questions, please contact the UNH IT Service Desk at 603-862-4242 or online at https://itsupport.unh.edu/help

UNH Information Technology Systems Weekly Maintenance Window

UNH Information Technology reserves each Sunday morning from 2:00AM to 12:00PM to perform application and system maintenance. During this time, access to UNH IT-managed applications and/or systems may not be available.

Note: IT will notify the UNH community when maintenance is scheduled for the UNH Network and Telecommunications systems.

Please visit it.unh.edu to view any current or upcoming maintenance.