Blackboard Documentation (for Faculty)
UNH IT has upgraded Blackboard to version 9.1 SP11 of Blackboard Learn.
See the UNH Blackboard Upgrade page for complete upgrade details.
A searchable Blackboard Instructor Manual (Blackboard Learn's Online Help) is available here:
Blackboard Learn Instructor Guide
Links to tutorial videos created by Blackboard are here:
Blackboard 9.1 SP11 Interactive Video Tutorials
UNH IT and Blackboard also provides the following set of Blackboard Learn PDF training documentation, indexed by topic. Each link opens the manual to the specified topic. In the PDF, click the “Print this topic” button when applicable to print just that topic.
Note: For best results when using the direct topic links here to view these PDFs, ensure that you have installed the Adobe Reader browser plugin. Any operating system/Web browser platform that can view PDF can be used to view these documents and their task-based bookmarks but direct linking to topics is not supported by all platforms.
Documentation by Major Topic
Links within each Blackboard training module is provided below by major topic.
- Getting Started with Blackboard 9.1
- Communicating with Students
- Assessments Part 1
- Assessments Part 2
- Assignments
- Discussion Boards
- Advanced Communication
- Collaborating with Groups
- Presenting Content
- Grade Center
- Needs Grading
- Keeping Students on Track
- Rubrics
- SafeAssign
- Self and Peer Assessment
- Using Lesson Plans
-
Using Course Files
Blackboard 9.1 Content Management Features
- Getting Started with Content Management
- Content Management: Collaborating
- Content Management: Portfolios
- Content Management: Sharing
Blackboard "Best Practices" Documentation
Blackboard 9.1 Core Features
Getting Started with Blackboard 9.1 [back to top]
This section contains direct links to the following topics and information in the Getting Started with Blackboard 9.1 Blackboard Training manual:
- Logging In
- Exploring the My Institution Tab
- The Course Environment
- Exploring the Home Page
- Accessing your course through "Student View"
- The Course Menu
- Accessing Content in Content Areas
- Using the Tools Link
- Export/Import Course
- Best Practice: Remember the Student
- Planning the Course Menu Links
- About Edit Mode
- Adding Tools to the Course Menu
- Adding Blank Pages to the Course Menu
- Creating the Content Areas
- Determining the Content Organization
- Adding a Content Area
- Adding Items and Tools to a Content Area
- Accessing Page Help
- Editing the Items in a Content Area
- Organizing the Course Menu Links
- Tips on how to organize Course Menu
- Tips on accessing Tools
- The Control Panel
- Customizing the Course Style
- Image formats for Banner
- Changing Tool Availability
- Course Roles for Guests and Observers
- Customizing the Home Page
- Adding and Removing Modules
- Reordering Modules
- Editing Notification Settings
- Creating Announcements
- Adding Calendar Entries
- Building Your Syllabus
- Creating a Discussion Forum
- Adding Textbook Information
- Best Practice: Welcome Your Students
- Making Course Available
Communicating with Students [back to top]
The Communicating with Students document covers several communication tools in Blackboard that allow students and faculty to share information. These include the Syllabus, Announcements, Calendar, and Tasks tools. Instructors can provide contact information using the Contacts page. The Email and Messages tools are used to send messages to members of the course.
This section contains direct links to the following topics and information in the Communicating with Students Blackboard Training manual:
- Viewing Announcements
- Viewing the Syllabus
- Viewing the Calendar
- Viewing Course Tasks
- Accessing the Roster
- Finding Staff Information
- Sending Email
- Updating Personal Information - Email Address
- Sending Messages
- Using Tools Across Courses
- Adding Announcements
- Managing the Announcements Page
- Reorder Announcements
- Adding the Syllabus
- Adding Syllabus Lesson Details
- Best Practice: Customize the Online Syllabus
- Adding Events to the Calendar
- Adding Tasks
- Adding Staff Information
Assessments Part 1 [back to top]
The Assessments Part 1 document covers the basic features of the assessment function of Blackboard Learn, particularly creating and grading tests.
This section contains direct links to the following topics and information in the Assessments Part 1 Blackboard Training manual:
- Introducing Assessments in Blackboard
- Student Experience: Tests and Questions
- Accessing Tests
- Best Practice: Encourage Academic Honesty
- Creating Tests
- The Assessment Lifecycle
- The Tests Tool
- Adding a Test
- Specifying Question Settings
- Offering Partial Credit
- Question Types
- Creating True/False Questions
- Creating Multiple Choice or Answer Questions
- Creating Ordering Questions
- Creating Matching Questions
- Creating Fill in the Blank Questions
- Creating Essay Questions
- Best Practice: YouTube™ Questions
- Ordering the Test Questions
- Best Practice: Use Tests as a Teaching Tool
- Deploying Tests
- The Assessment Lifecycle
- Adding Tests to Content Areas
- Setting Test Options
- Grading Tests
- The Assessment Lifecycle
- Viewing and Grading Tests
- Viewing and Grading by Question
- Grading Anonymously
- Triggering Automatic Regrading
- Overriding Grades
- Clearing Attempts
- Viewing Statistics
- Viewing Attempts Statistics
- Exempting Students from a Test in Grade Center
Assessments Part 2 [back to top]
The Assessments Part 2 document covers the advanced features of the assessment function of Blackboard.
This section contains direct links to the following topics and information in the Assessments Part 2 Blackboard Training manual:
- Instructors: Printing Test using Browser
- Review: Accessing Tests and Surveys
- Creating Advanced Questions- Student Perspective
- Advanced Question Types-Student Perspective
- Creating Jumbled Sentence Questions
- Creating Fill in Multiple Blanks Questions
- Creating Hot Spot Questions
- Creating Opinion Scale/Likert Questions
- Creating Quiz Bowl Questions
- Creating Calculated Numeric Questions
- About Metadata
- Adding Metadata to Questions
- About Pools
- Creating a Pool
- Editing Pool Questions
- Importing a Pool
- Advanced Test Creation
- Overview: Creating a New Test Using Pools and Existing Tests
- Specifying Question Settings
- Finding Questions
- Adding the Questions
- Creating Question Sets
- Creating Random Blocks
- Re-using a Test - Copy
- The Survey Lifecycle
- Creating and Deploying Surveys
- Best Practice: Use Surveys Throughout Your Course
- Viewing Aggregate Survey Results
Assignments [back to top]
The Assignments document covers creating, managing and grading assignments of the assignment function of Blackboard.
This section contains direct links to the following topics and information in the Assignments Blackboard Training manual:
- About Assignments
- Viewing and Submitting Assignments
- Submitting Assignments with Multiple Attempts
- Viewing Assignment Grades and Feedback
- Assignment Basics
- Creating Assignments
- Editing Assignments
- Using Assignments Advantages
- Creating clear Assignments
- Focus on Design: Presenting Assignments
- Accessing Assignments
- Reviewing and Grading Assignments
- Grading Assignments Anonymously
- Viewing Grade Details
- Using Assignments to keep students on track
- Reviewing Assignments Offline
- Grading Assignments Offline
Discussions [back to top]
The Discussions document covers the features of the Discussion Board tool.
This section contains direct links to the following topics and information in the Making the Most of Discussions Blackboard Training manual:
- The Discussion Board
- Viewing a Discussion Forum
- Changing the Displayed Threads
- Viewing a Discussion Thread
- Replying to Posts
- Rating Posts
- Creating Threads
- Collecting Posts
- Filtering Collected Posts
- Searching Posts
- Best Practice: Set Etiquette Guidelines
- The Discussion Board
- Creating Forums
- How to encourage discussion participation
- Creating Threads
- Allowing Email Alerts for New Discussion Posts
- Adding a Forum to a Course Area
- Best Practice: Crafting Effective Questions
- The Art of Moderating
- Assigning Forum Roles
- Benefits of assigning a moderator
- Moderating Posts
- Changing Thread Status
- Editing Forums
- Copying Forums
- Organizing Forums and Threads
- Tagging Threads
- Managing Discussion Board
- The Grading Process
- Assigning Forum Grades
- Assigning Thread Grades
- Disabling Grading
- Emailing Students When Assigning Grades
- Best Practice: Define Grading Criteria
Advanced Communication [back to top]
The Advanced Communication document covers the basic features of the Journal, Blog and Wiki tool of Blackboard Learn, particularly managing, grading and best practices.
This section contains direct links to the following topics and information in the Advanced Communication Blackboard Training manual:
Faculty Perspective (Journals, Blogs and Wikis):
- Journal Tool Overview
- Creating Journal Topics
- Journals Tool Management
- Creating a Journal
- Commenting on Journal Entries
- Grading Journal Entries
- Editing Group Journal Settings
- Grading Group Journal Entries
- Blog Tool Overview
- Creating a Blog Topic
- Blogs Tool Management
- Deleting Blogs
- The Blog Topic Page
- Commenting on Blog Entries
- Grading Blog Entries
- Editing Group Blog Settings
- Grading Group Blog Entries
- Best Practice: Reflective Writing Hints and Suggestions
- Best Practice: To Grade or Not to Grade
Student Perspective (Journals, Blogs and Wikis):
- The Journals Tool
- Creating a Journal Entry
- Editing and Deleting Journal Entries
- Viewing Grades for Journal Entries
- Best Practice: Benefits of Reflective Learning
- The Blogs Tool
- Creating a Blog Entry
- Commenting on Blog Entries
- Editing and Deleting Blog Entries
- Viewing Grades for Blog Entries
- The Wikis Tool
- Creating a Wiki Page
- Commenting on Wiki Pages
- Editing Wiki Pages
- Linking to Other Wiki Pages
- Viewing My Contribution
- Viewing Grades for Wiki Contributions
Collaborating with Groups[back to top]
This manual introduces instructors to student collaboration using Groups.
This section contains direct links to the following topics and information in the Collaborating with Groups Blackboard Training manual:
- Understanding the Student Experience using Groups
- About Groups
- Self-Enroll Groups
- Using Group Communication Tools
- Collaboration
- File Exchange
- Group Email
- Group Discussion Board
- Best Practice: Being a Responsible Group Member
- Creating Groups
- Creating Single Groups
- Tools for Group Collaboration
- Self-Enroll Groups and Sign-up Sheets
- Creating Group Sets
- Focus on Design: Presenting Groups
- Best Practice: Selecting Group Members
- Managing Groups
- Editing and Managing Groups
- Adding Group Links to Course Areas
- Creating Group Assignments
- Grading Group Assignments
- Spotlight on Groups and Assignments
- Best Practice: Provide Support
Presenting Content [back to top]
The Presenting Content manual provides information about planning, organizing, creating learning modules and presenting content in Blackboard.
This section contains direct links to the following topics and information in the Presenting Content Blackboard Training manual:
- Accessing a Learning Module
- Viewing Content in a Learning Module
- Viewing a Glossary
- Identifying Course Goals and Objectives
- Considering the Audience
- Gathering Materials
- Organizing Content
- Mapping Your Content into Blackboard Learn
- Creating Web-Friendly Content
- Effective Page Design
- Considering Accessibility in the Course Design
- Adding Alternative Text to Course Images
- About Learning Modules
- Creating a Learning Module
- Adding Items to a Learning Module
- Adding Files to a Learning Module
- Adding a Blank Page to a Learning Module
- Adding Folders to a Learning Module
- Adding Web Links to a Learning Module
- Adding Mashups to a Learning Module
- Adding Tests or Surveys to a Learning Module
- Adding Other Content and Tools to a Learning Module
- Changing the Content Order in a Learning Module
- Deleting Content From a Learning Module
- Editing or Deleting a Learning Module
- Copying or Moving a Learning Module
- Creating a Glossary
- Adding a Glossary Term
- Uploading a Glossary
- Editing or Deleting a Glossary Term
Grade Center [back to top]
This manual introduces instructors to the Grade Center tool, first from the student perspective with the My Grades tool. It then covers using the Grade Center from the instructor perspective, including navigation, customization, creating columns, and entering and managing grades.
This section contains direct links to the following topics and information in the Grade Center Blackboard Training manual:
- Accessing My Grades
- Viewing Grades
- Viewing Feedback
- The Grade Center Interface
- Grade Center Accessibility
- Hiding Rows and Columns
- Showing Rows
- Sorting Rows and Columns
- Organizing the Grade Center
- Understanding Column Types
- Understanding Categories
- Understanding Grading Periods
- Working With Columns
- Creating Grade Columns
- Creating Calculated Columns
- Default Calculated Columns
- Changing the Name of an Assessment/Assignment
- Deleting Columns Automatically Generated
- Mastering the Grade Center
- Customizing the Letter Grade Schema
- Creating Categories46
- Changing Column Categories
- Creating Grading Periods
- Assigning Columns to a Grading Period
- Working With Grades
- The Needs Grading Page
- Grading Assignments
- Viewing Grade Details
- Viewing and Grading Tests
- Viewing and Grading by Question
- Viewing and Grading Anonymously
- Editing Tests
- Deleting Questions and Regrading
- Clearing Test Attempts
- Overriding Grades
- Exempting a Grade
- Creating Smart Views
- Grading Color Codes
Needs Grading [back to top]
This manual introduces instructors to the Grade Center Neeeds Grading feature, which enables instructors to quickly access and grade assigments or quizzes.
This section contains direct links to the following topics and information in the Needs Grading Blackboard Training manual:
- About Needs Grading
- Grading Tests and Assignments From the Needs Grading Page
- About the Grade Test Page
- How to Grade Tests Anonymously
- About the Grade Assignment Page
- How to Grade Assignments Anonymously
- Grading Blogs, Journals, Wikis, and Discussions From the Needs Grading Page
- Viewing User Activity for Wikis and Discussions From Needs Grading
- The Needs Grading vs. using the Full Grade Center Page
Keeping Students on Track [back to top]
The Keeping Students on Track manual describes tools such as Adaptive Release, Review Status, Performance Dashboard, and Statistics.
This section contains direct links to the following topics and information in the Keeping Students on Track Blackboard Training manual:
- Marking Items as Reviewed
- How Content Is Released
- Best Practice: Explaining Content Release
- Using Adaptive Release
- About Rules and Criteria
- Setting a Basic Adaptive Release Rule
- Examples of Using Basic Adaptive Release
- Best Practice: Approaches to Adaptive Release
- About Advanced Adaptive Release
- Creating an Advanced Rule
- Creating Multiple Rules
- Examples of Using Advanced Adaptive Release
- Troubleshooting Adaptive Release
- Editing Rule Criteria and Rule Names
- Copying and Deleting Rules
- Enabling Review Status for an Item
- Monitoring an Item's Release and Review Status
- Monitoring Student Performance
- About Course Reports
- Accessing the Overall Summary of User Activity Report
- Reading the Overall Summary Report
- Enabling Content Statistics Tracking
- Running Content Usage Reports
- Printing and Saving Statistics
Rubrics [back to top]
The Rubrics manual provides information about creating, sharing and associating rubrics with grade center columns.
This section contains direct links to the following topics and information in the Rubrics Blackboard Training manual:
- Creating Rubrics
- Overview: Rubrics as Points-Based or a Pecent-Based
- Overview: Rubric Availability to Students
- Sharing Rubrics
- Associating Rubrics With Content
- Associating Rubrics With Grade Center Columns
- Managing Rubrics
- Grading With Rubrics
- Viewing Rubric Reports
SafeAssign [back to top]
The SafeAssign tool encourages original work by comparing your students’ submissions with collections of existing papers and published works.
This section contains direct links to the following topics and information in the SafeAssign Blackboard Training manual:
- Creating a SafeAssignment
- Selecting SafeAssign Options
- What Students See
- Viewing and Grading Submissions
- Viewing and Grading SafeAssign
- Interpret the SafeAssign Report
- Managing SafeAssign
- SafeAssignTool Page
- Direct Submit
- Direct Submit - Submit as Draft or Skip Checking Options
- Assignment vs. SafeAssign
- SafeAssign Quick Tool Reference
Self and Peer Assessment [back to top]
The Self and Peer Assessment tool enables students review and evaluate their own work or the work of their peers.
This section contains direct links to the following topics and information in the Self and Peer Assessment Blackboard Training manual:
- Build Self and Peer Assessments
- The Process Overview - Instrucutor
- The Process Overview - Student
- Building Self and Peer Assessments: An Overview
- Creating the Assessment
- Adding Questions
- Adding Criteria to a Question
- Previewing the Assessment
- The Student Experience
- View Submissions, Evaluations, and Results
- Sending Grades to the Grade Center
Using Lesson Plans [back to top]
This manual introduces instructors to the Lesson Plan tool which allows instructors to create a lesson plan and associate curriculum resources with it.
This section contains direct links to the following topics and information in the Using Lesson Plans Blackboard Training manual:
- Using Lesson Plans Overview
- Student View of a Lesson Plan
- Inside a Lesson Plan
- Create a Lesson Plan
- Add Content Items to Lesson Plan
- View Completed Lesson Plan
- Editing a Lesson Plan
- Copying or Moving a Lesson Plan
- Deleting a Lesson Plan
Using Course Files [back to top]
The Course Files tool is a storage area where all your course files are centrally located and can be linked to from other areas in your course.
This section contains direct links to the following topics and information in the Using Course Files Blackboard Training manual:
- Course Files Overview
- Course Files vs the Content Collection
- Viewing Files and Folders in Course Files
- Using List and Thumbnails Views in Course Files
- Creating and Editing Folders in Course Files
- Adding Files to Course Files
- Using the Drag-and-Drop Function
- Using the Browse Function
- Using the Browse My Computer Function
- Files Added Automatically to Course Files
- Uploading a Zipped Package in Course Files
- Uploading a Zipped Package in the Course
- Creating HTML Objects in Course Files
- Creating Reusable Content in Your Course
- About Web Folders (WebDAV)
- Setting Up a Web Folder for Windows©
- Setting Up a Web Folder for Mac OS©
- Web Folder benefits
- Linking to Content in Course Files
- Linking a File or Folder in Course Files to a Content Item
- Linking an HTML Object in Course Files to the File Content Type
- Viewing a File's Course Links
- Deleting Files Linked in Course Files
- Renaming, Copying, and Moving Files and Folders
- Overwriting a File in Course Files
- Difference between renaming and overwriting a file
- Downloading Files and Folders from Course Files
- Searching Files and Folders in Course Files
- Controlling Access to Course Files
- About Permission Types
- Editing Permissions
- Resource: Recognized File Types
Blackboard Content Management Features [back to top]
This section provides the following Blackboard Training documents related to the Content Management features of Blackboard:
- Getting Started with Content Management
- Content Management: Collaborating
- Content Management: Portfolios
- Content Management: Sharing
Getting Started with Content Management [back to Content Management Features]
This section contains direct links and information from the Getting Started with Content Management Blackboard Training manual, along with how to use Blackboard Drive. Blackboard Drive is similar to an external drive, in that it gives you the ability to access documents and images stored in the UNH Content System with a web browser in Blackboard.
To download and install Bb Drive, log into https://blackboard.unh.edu with your UNH Blackboard credentials and click the CONTENT tab. Within the CONTENT tab you will find the UNH - Blackboard Drive module with the download and install instructions, configuration and access to the UNH Content System.
- Blackboard Drive - Overview and Help
- Understanding the Content Collection
- Navigation Panes
- Navigating in Folder View
- Viewing Folder Content
- The Action Link
- Personal Settings
- Uploading a File
- Deleting an Item
- Adding Files Using Web Folders
- Adding Metadata to an Item
- Searching Using Metadata
- Copying File to the Content Collection
- Best Practice: use short Web Folder names
- Creating Folders
- Sharing Folder Contents with Users
- Copying and Moving Items
- Downloading Files and Folders
- Linking to a File
- Attaching Files Using the Text Editor
- Linking to a Folder
- Linking to an Image
- Introduction to Editing Content
- Editing Word, Excel, or PowerPoint Files
- Editing Other File Types
- Overwriting Files
Content Management: Collaborating [back to Content Management Features]
This section contains direct links to the following topics and information in the Collaborating Blackboard Training manual:
- Creating Folders and Adding Content
- Setting Permissions
- Setting Up Folder Access
- Editing Content
- Communicating Changes
- Using Comments
- Using Versioning
- Editing Files When Versioning is Enabled
- Viewing Earlier Versions of a File
- Reverting to an Earlier Version
- Using Tracking
- Viewing a Tracking Log
- Sharing with Groups
Content Management: Using Portfolios [back to Content Management Features]
This section contains direct links to the following topics and information in the Portfolios Blackboard Training manual:
- Introduction to Creating Portfolios
- Portfolio Basics
- Adding Comments to Portfolios
- Portfolio Best Practices
- Creating a Portfolio
- Creating a Portfolio Page
- Creating New Artifacts
- Creating New Artifacts: Attaching Files
- Customizing a Portfolio
- Customizing Page and Headings Titles
- Deleting a Portfolio
- Downloading a Portfolio
- Introduction to Editing and Managing Portfolios
- Organizing Received Portfolios
- Previewing a Portfolio
- Sharing a Portfolio
- Updating Artifacts
- Updating Portfolio Pages
- Uploading Files to the Content Collection
- Viewing Received Portfolios
Content Management: Sharing [back to Content Management Features]
This section contains direct links to the following topics and information in the Sharing Blackboard Training manual:
- Types of Permissions
- Areas for Sharing
- Setting Permissions for a Group
- Emailing a Link to Shared Content
- Editing Permissions
- Introduction to Passes
- Creating and Emailing a Pass
- Searching for Shared Content
- Using the Go to Location Feature
- Adding Reusable Objects to a Course Content Area
- Adding Reusable Objects Using the Text Editor
- Adding Reusable Objects to a Course
- Introduction to Learning and Reusable Objects
- Introduction to Learning Objects
- Introduction to The Learning Objects Catalog
- Searching the Learning Objects Catalog
- Accessing and Adding Learning Objects
- Contributing to the Learning Objects Catalog
- Introduction to Sharing
- File and Folder Permissions
- Introduction to Setting Permissions
- Introduction to Finding Shared Content
Blackboard "Best Practices" Documentation [back to top]
This section contains links to the following topics and information:

